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ISO 9001 : 2000

Meet Our Management Team | Services

 
QUALITYfor NCRI it is not just a characteristic,

 

but our way of doing business.

     

 

NCRI was the first full-service restoration company in the industry to become ISO certified for our quality programs and services. And we remain today as the ONLY Woman-owned restoration company to carry the prestigious ISO banner.

ISO (International Organization for Standardization) is the world's largest developer of standards. ISO is a network of the national standards institutes of 156 countries, on the basis of one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system. Standards make an enormous contribution to most aspects of our lives and ISO standards make a positive difference to society as a whole. ISO standards contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. For consumers, conformity of products and services to International Standards provides assurance about their quality, safety and reliability.

NCRI utilizes our ISO-based systems and procedures to ensure all services of NCRI are conducted appropriately and to the highest standard. We use our ISO procedures to train our new technicians and restoration specialists. Our goal is to strive for continual improvement in every service we provide with the optimum goal of achieving total customer satisfaction.

We take our ISO certification very seriously. It represents us and we represent you!